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Safe Fleet Passenger Transportation

Frequently Asked Questions

Hardware FAQs

Here’s a list of every hardware related FAQ available.

How do I check the Firmware version of my recorder?

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TH4C is not recording on SD card, what can I do?

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What do I need to connect the DVR to a laptop via LAN?

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What is the default IP address for the DVR?

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How do I change the power off/record off delay times on my DVR?

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I see “VLoss” during playback and Live view, what does this mean?

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What does the flashing green light mean on the diagnostic button?

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What do I need to connect a monitor to a recorder?

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Where do I find the Serial# of my camera/recorder?

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What are IR, BLC, and WDR settings on a camera?

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How do I adjust my camera’s IR, WDR, and BLC settings?

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Softtware FAQs

Here’s a list of every software related FAQ available.

How do I enable DVR status in the vMax Live+ application?

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Where should I install the EC unit?

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What’s the default user name and password for my DS2 player?

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How do I connect to DS2?

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How do I view the SD card?

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Why do I keep getting disconnected from my DS2?

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How can I get the latest version of vMax View?

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