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SFPT0017: How to roll out Firmware updates via Commander 5

Description:

How to roll out Firmware updates via Commander 5

Issue:

Updating the Firmware on the DVR/NVR typically requires taking a thumb-drive and monitor and mouse, or a laptop, from vehicle to vehicle. It is a time consuming and labor-intensive process

Resolution:

Instead, Firmware updates can be pushed out over the network using Commander 5

  • Login to Commander 5 at vmaxlive.net and then open Fleet Settings and select the Vehicles tab. Pick your vehicle for updating and click on the Upload Firmware icon

 

  • In the window that pops up, click on the Upload icon

 

  • Then use the Browse button to navigate to where the Firmware .BIN file is saved on your PC or Network

 

  • Select the .BIN file and click OPEN

 

  • The green progress bar will fill up as the Firmware .BIN file is uploaded. Once it is done, click on Confirm

 

  • The next time the vehicle connects to Commander 5, it will download the Firmware update to the DVR/NVR and process it. Part of that process involves rebooting, so it will be Offline for few minutes