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Creating Blank Archives

Issue: Generating Blank Archives

Cause: File missing / Files Attached is more than 4GB

Resolution: Check the Archiver logs

1.See Archive logs

2.Fetch the file name which is missing or having size more than 4GB.

3.Login into DB to Run Following Queries.

a. To Fetch the med_seq by file name.

select med_seq,med_media_fname from fb.media where med_media_fname=”;

b. To Mark the video offline

update fb.media set med_sta_seq=’3′ where med_seq=’system id’;

4. Run the blank archive script