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Setting up the DVR name after reset from DES web interface

Written by Randy Campollo on . Posted in MVI.

Issue: DES shows DVR name for X2 as “X2-ET0021282178” instead of the name set by the user. eg. “BWC-543” after reset.

Cause: DES detect the X2 as “X2-ET0021282178” instead of it’s name.

Resolution:

Assigned all the videos from the old DVR (eg. BWC-543) to the newly discovered DVR (eg. “X2-ET0021282178” or “X2-0021282178”)
Administration -> Assigned Videos -> from DVR (at top) (old DVR Name) to DVR (at top right) (new DVR name).
Assign all n number of videos and click ok.

Delete the old DVR entry.
Administration -> Manage DVR -> Select the old DVR name (eg. BWC-543) and delete it.

Rename the new DVR entry.
Administration -> Manage DVR -> Select the new DVR name (eg. “X2-ET0021282178” or “X2-0021282178”), right click and edit the name as (eg. BWC-543).