TOC
CH1: Overview
CH2: Configuring Evidence Manager
- EM06: Setting up the SMTP Server
- EM07: Enabling Evidence Manager for Discovery
- EM08: Setting the Filename Format
- EM09: Setting the Time Format
- EM10: Setting the Stream Type
- EM11: Adding a User Account
- EM12: Modifying a User Account
- EM13: Updating Your Password
- EM14: Deleting a User Account
- EM15: Working with Maps
- EM16: Using Templates
CH3: Managing Devices
- EM17: Adding a Device to the Devices Folder
- EM18: Connecting to a Device Using the Service Port Feature
- EM19: Changing Device Properties Using the Export/Import Feature
- EM19: Changing Device Properties from the On-screen Display
- EM20: Using the Configuration File to Configure a Device
- EM21: Using the Properties Menu to Change Device Properties
- EM22: Changing the IP Address of the Service Port
- EM23: Uploading Device Firmware
- EM24: Viewing Disk Analysis Data
- EM25: Running Diagnostics
- EM26: Obtaining Device Logs
- EM27: Rebooting a Device
- EM28: Deleting a Device
CH4: Managing Docking Stations
CH5: Managing Evidence
CH:6 Using Evidence Player
CH7: EM Redaction
- EM50: EM Redaction Overview
- EM51: EM Redaction Workflow
- EM52: Activating EM Redaction
- EM53: Setting Redaction Properties in Evidence Manager
- EM54: Pre-redaction Tasks
- EM55: Automatically Detecting Faces
- EM56: Selecting a Static Element
- EM57: Automatically Tracking an Element for Redaction
- EM58: Manually Tracking Elements
- EM59: Redacting Audio Elements
- EM60: Editing a Video Element
- EM61: Editing Audio Elements
- EM62: Saving a Snapshot of a Redacted Video
- EM63: Exporting the Redacted video
CH8: Reference Reads
Overview
Diagnostics is a health report of a device. It contains device details such as network information, system information, system health, and disk information. You can retrieve diagnostics of a device to which Evidence Manager is connected.
Procedure
To retrieve device diagnostics:
- Log in to Evidence Manager.
- Expand Devices under Device Manager, find the device of your choice, and make sure that it is connected.
- Right-click this device, and click Run Diagnostics. Evidence Manager retrieves diagnostic information in a separate window.
NOTE: Diagnostic Data
Evidence Manager only retrieves diagnostic data; if you encounter an issue with the device, you must correct that either from the on-screen display or Depot Manager, depending on the type of issue.
For troubleshooting tips, see either the device-specific guide or the Depot Manager guide, available at https://community.seon.com/mv-documents/
