Diagnostics is a health report of a device. It contains device details such as network information, system information, system health, and disk information. You can retrieve diagnostics of a device to which Evidence Manager is connected.
To retrieve device diagnostics:
Evidence Manager only retrieves diagnostic data; if you encounter an issue with the device, you must correct that either from the on-screen display or Depot Manager, depending on the type of issue.
For troubleshooting tips, see either the device-specific guide or the Depot Manager guide, available at https://community.seon.com/mv-documents/