Evidence Manager Tutorial 23:

Changing the IP Address of the Service Port


CH1: Overview

CH2: Configuring Evidence Manager

CH3: Managing Devices

CH4: Managing Docking Stations

CH5: Managing Evidence

CH:6 Using Evidence Player

CH7: EM Redaction

CH8: Reference Reads


From Evidence Manager, you can change the IP address that a device uses for communicating via the Service Port. Once changed, all devices will use the newly-set IP address specific to their type while communicating on the Service Port. Keep in mind that for the purpose of device configuration, the Service Port is only used in the following circumstances:

  • This is your first time connecting the device. The Rear Port is normally used for connecting a device to a computer. The default IP address of the Rear Port is, but you want to change this IP address from the Service Port.
  • This is not your first time connecting the device to a computer, but you want to change the IP address on which the Rear Port can connect to a computer.

For more information about the use of Service Port and Rear Port, and their exact role in device configuration, see the device-specific guide available at: https://community.seon.com/mv-documents/


To set the IP address of devices:

  1. Log in to Evidence Manager.
  2. Under Device Manager in the left pane, right-click Service Port, and click the device type for which you want to change the IP address.
  3. On the Device Connections Details window that appears, enter a value for IP Address and Port.
  4. Click OK.

The IP address for this device type is changed.


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