Evidence Manager provides a way to view videos from devices by physically connecting the devices to a computer. The Service Port feature allows you to physically connect a device, and directly view videos stored in its hard drive.
To use the Service Port feature, first connect a device via its Service Port to the computer on which Evidence Manager is installed. Once that is done, add the device to Evidence Manager.
NOTE: Compatible Cables
Make sure that you use a compatible cable to physically connect your device to the computer.
To add a device from the Service Port:
Make sure you have the IP address and port number values for the device that you want to add.
Use the Service Port of the device to connect it to a computer on which Evidence Manager is installed. For instructions, see the device specific guide at https://community.safefleet.net/
Log in to Evidence Manager.
Under Device Manager, right-click Service Port, and click the device type that corresponds to your device. For example, MV7001H.
On the Device Connections Details window, confirm that the IP address and port number values match the corresponding values for this device.