Evidence Manager Tutorial:

Adding a Device to the Devices Folder

Tutorials TOC

Overview

Devices are recorders that are fitted inside vehicles, and are configured to communicate with Depot Manager and Evidence Manager (Evidence Manager) via a network. Evidence Manager connects to devices to display either live or recorded videos.

When Evidence Manager is opened in Standalone Mode, devices communicating on the same network are generally auto-discovered, and appear under Unknown Devices. You must associate such devices with Evidence Manager by organizing them under the Devices folder.

However, in some situations, Evidence Manager cannot auto-discover devices. An example of such a situation is when Evidence Manager and the devices are not on the same subnet, because of which Evidence Manager cannot auto-discover the device. Another example of a situation where the provision for adding a device manually is useful, is when you do not have the connectivity for accessing a device, but you have its details handy. You can add this device to Evidence Manager, and when possible, connect to the device.

To better organize the devices under the Devices folder, you can create sub-folders inside the Devices folder, and then arrange devices inside each individual folder.

NOTE: Folder Names With…

If you have imported devices into Evidence Manager, the resultant devices will be listed under a folder having a prefix “Imported”.

NOTE: Support Devices

At this moment, only MobileView devices can be accessed from under the Devices folder. All the procedures in this chapter, are therefore, applicable to MobileView devices only.

TIP: Evidence Manager Connects to One Device At a Time

Multiple devices can appear under the Devices folder, either as a result of auto-discovery or manual configuration. However, Evidence Manager can only connect to one device at a time.

Adding an Auto-discovered Device

To add an auto-discovered device:

  1. Log in to Evidence Manager.
  2. If needed, create sub-folders for organizing devices:
    1. Right-click Devices, and click Add Folder.
    2. Enter a name for the folder. You can add multiple folders this way.
  1. Add an auto-discovered device to the Devices folder:
    1. Expand the Unknown Devices folder.
    2. Click the device that you want to add to the Devices folder, drag it, and then drop it under Devices.

Adding a Device Manually

To add a device manually:

  1. Log in to Evidence Manager.
  2. If needed, create sub-folders for organizing devices:
    1. Right-click Devices, and click Add Folder.
    2. Enter a name for the folder. You can add multiple folders this way.
  3. Add a device manually:
    1. Under Device Manager in the left pane, right-click Devices, and then click Add Device.
      OR
      Go to Tools > Address Book > Add Vehicle.
    2. On the Add Device window, provide the following
      • Device Type: The type of the device from the list.
      • Device Title: The name for this device.
      • Type of IP address: DHCP for assigning dynamic IP addresses to this device. 
        Static for entering a static IP address.
      • Device ID: Blank if you selected DHCP, else the IP address for this device.
      • Device Port: The port over which this device will communicate with Evidence Manager.
        The default value is 80.
      • Streaming Type: This value is set to TCP, and cannot be changed.
    3. Click OK.
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