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Overview
Log files are important as they show any device issues (device log) as well as user activity (audit log).
Creating a Log File for a Certain Device
Maintenance personal use device logs to find and track device issues. Every day, Depot Manager devices upload their logs to the storage system. Then maintenance personal can create a log file to find device issues and use those log files to monitor the progress.
- Click Devices on the main menu to open the Device window.
- Select Get device log from server from the drop-down menu next to the desired device. You are given the choice of opening the log file or saving it to a local device.
Creating an Audit Log
Audit logs show user activity.
- Click Administration > Logging > Audit Logs to open the Audit Logs window. By default, Depot Manager displays a list of all recent audit activities.
- Select Start and End dates/times, then select an audit type and click Search to filter the list for a specific type of audit activity.
- Click the downward-pointing arrow to download the audit file to your local computer.
Creating a System Log
System logs show download errors, warnings, and all messages important for technical support and maintenance.
- Click Administration > Logging > System Logs to open the System Logs window.
- Select a depot from the drop-down menu.
- Select a log from the drop-down menu.
- Select to filter messages from the drop-down menu.
- Click Download Log to save or open a text file of the log.
Configuring Log Settings
You can configure how long Depot Manager retains log files before deleting them. Deleting unnecessary log files will increase storage space.
- Click Depots > Settings > Logs to open the Logs configuration tab.
- Enter in Keep device logs for, in days, how many days Depot Manager should keep logs before automatically deleting them.
- Enter under Automatic Email the email addresses, separated by commas, for the people who should receive email alerts when Depot Manager is going to delete log files.
