Every time a device connects to a depot, the health diagnostics download to the depot. A viewable log file also automatically downloads the first time the device is connected within a 24-hour per day time period. You can also run current diagnostics on command.
Depot Manager allows you to configure Diagnostic settings for each depot such as how long diagnostic data is kept and what disk temperature triggers an email.
Run health diagnostics to retrieve and view the latest diagnostics for a device. When you run health diagnostics, Depot Manager pulls the most current information from the device.
This option is only available if the device is online. The result is an up-to-date diagnostic list.
A window opens displaying information about that device.
These diagnostics show the device’s health when the device last synced with Depot Manager.
Health Diagnostics run the first time that a device is connected or comes online. The last run device diagnostics are located on the Diagnostics main window. A date and time of the most currently checked diagnostics appear next to each device name.
Through Maintenance > Diagnostics, you can search the devices connected to the depot for specific issues, such as failed fans, no disks, or video loss.