Command Center

Evidence Management Software

About

This page is where you can find training and documentation resources for Command Center. We created this page to be a central location for resources like the latest product news, release notes, user and installation guides, and more.

If you are a Command Center customer, be sure to bookmark this page to remain up to date with the latest training and support content.

  • Latest Command Center Version: 2.6
  • Release Date: August, 2020

Latest Command Center News

Command Center 2.6.1 is now available!

August 2020

Command Center version 2.6.1 has just been launched, along with this dedicated product page on Safe Fleet Community. Stay tuned to this section for future product updates as they become available.

Command Center 2.8 is coming soon…

ETA TBD

Version 2.8 is expected to be generally available soon. Come back to this page to find out more!


Command Center Support Resources

In this section, you’ll find our Command Center support and training resources. This section was designed to give you the most relevant documentation and support content for Command Center. As new documents or software updates get released, you’ll find the latest content in one of the tiles below.

Command Center Documents

Here are a collection of user & install guides for Command Center. We’ve focused this section on Command Center documentation only.




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Command Center Software

We've gathered all of installers related to Command Center here. These are not Command Center installers, but instead installers of software that work along with Command Center.


Command Center KB Articles & FAQs

Here, you will find Frequently Asked Questions, as well as the Command Center Knowledge Base. KB articles are written to provide troubleshooting instructions for commonly asked technical questions, whereas FAQs typically don't have detailed instructions or troubleshooting steps.

We are working on adding to the list of KB articles. If you have questions you would like to see added to the FAQs list, use the Submit a question here option to let us know. 

Tutorials and KB Articles

Here you will find a collection of tutorials as as well as KB articles related to Command Center.



  • Show Tutorials
    There are no tutorials right now, but stay tuned for future updates.

FAQs

What are some of the new features introduced in version 2.5.5?

Some of the new features include chain of custody for H1 units, improved the display of metadata, simplified roles and permissions, improved scheduled tasks, and end-user messaging.

Has the Command Center interface changed?

Yes, in some places. For example, there is a new user interface for DVD creation and a new report.

How is the integrity of a video checked in Command Center?

By means of the MD5 check, which looks for a Digital Signature that authenticates the video file and confirms that the chain of evidence has been maintained. To know how this is done, see the Command Center User Guide.

Which Body-Worn Camera is supported by Command Center?

Command Center supports the Focus X1 Body-worn Camera. 


Ask us a question!

Help us grow this FAQ! We'd love to hear from you and add your question to the list.

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