Once you have accessed the shared evidence of interest, you can preview and download the files. You may also be able to burn a shared evidence DVD.
The evidence you have received may contain media files, such as video and images, as well as documents in various formats. If your sender has enabled the previews for the shared evidence files, you can preview the supported files in order to determine their usefulness for your purposes.
At this time, you can preview only videos, supported still image files, and PDF files. Documents in formats other than PDF must be downloaded to be viewed. Each shared file can be previewed a limited number of times. The available number of views is displayed beside each file.
If you hover your mouse cursor over each link on the list of shared files, the full file name with file extension is displayed.
To preview the supported shared evidence files in the built-in viewer:
A document or image in the format supported by the viewer.
A preview of the file is displayed.
A file in the format not currently supported by the viewer.
A This is a download only file message is displayed.
A video player is loaded.
When you play the video in the preview mode, you cannot to see the metadata attached to that file, such as vehicle speed, etc. For access to a full-featured media file and its metadata, this shared evidence must be sent to you in a packaged ZIP or ISO format. This package contains system utility files that enable you to view the videos along with attached metadata.
Once you have finished previewing the shared evidence files, you have an option of downloading them to your PC. If shared evidence has been sent to you as a ZIP or ISO package, you will also have access to the metadata attached to the media files.
If your shared evidence includes only individual video files, you will not have access to the relevant video metadata, such as vehicle speed, etc. For access to a full-featured video file and its metadata, this shared evidence must be sent to you in a packaged ZIP or ISO format. This package contains system utility files that enable you to view the videos along with the attached metadata.
To download shared evidence:
Your sender will have set a limit on how many times your shared evidence can be downloaded. The available number of downloads is displayed beside each file. Once the set limit for a file has been reached, you may still preview the supported file (until the preview limit is reached), but you will no longer be able to download it.
Once you have downloaded your shared evidence, you will be able to view all the files.
To view shared evidence:
If you cannot find the downloaded files, it may mean that the download has failed. Refer to the Downloading Shared Evidence section and try again.
Depending on the format used at the time of creating this shared evidence package, the appearance of the Certified Copy window may be slightly different.
If shared evidence has been sent to you in the ISO format, you have an option to burn a DVD that can be played on a compatible DVD player.
Your PC must have a DVD burner and relevant software in order to burn a DVD.
To burn a DVD: